Last Updated: October 2, 2025

 

Welcome to Vanakruti ("we", "our", "us"). By accessing and using www.vanakruti.com (the "Website"), you agree to be bound by these Terms and Conditions.

 

1. Acceptance of Terms

By accessing or using our Website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. If you do not agree to these terms, please do not use our services.

 

2. Use of Website

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2.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations

• Engage in any conduct that restricts or inhibits anyone's use of the Website

• Attempt to gain unauthorized access to any portion of the Website

• Use any automated system to access the Website without our express written permission

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2.2 Account Registration

To make purchases, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use

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3. Products and Services

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3.1 Product Information

We strive to display our products as accurately as possible. However:

• Colors and details may vary slightly due to screen settings

• We reserve the right to limit quantities or discontinue products

• Product descriptions and pricing are subject to change without notice

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3.2 Pricing

• All prices are listed in Indian Rupees (INR)

• Prices are inclusive of applicable taxes unless otherwise stated

• We reserve the right to change prices at any time

• Prices are confirmed at the time of payment

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3.3 Product Availability

• All orders are subject to product availability

• If a product becomes unavailable after order placement, we will notify you and offer alternatives or a full refund

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4. Orders and Payment

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4.1 Order Process

• Placing an order constitutes an offer to purchase

• We reserve the right to accept or decline any order

• Order confirmation will be sent via email upon successful payment

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4.2 Payment Methods

• We accept payments through RazorPay payment gateway

• Accepted payment methods include credit cards, debit cards, net banking, UPI, and wallets

• Payment must be received before order processing

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4.3 Payment Security

All payment transactions are processed through RazorPay's secure payment gateway. We do not store your complete card details on our servers.

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5. Shipping and Delivery

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5.1 Shipping Policy

• Shipping charges, if applicable, will be displayed at checkout

• Delivery timelines are estimates and not guaranteed

• We are not responsible for delays caused by courier services or circumstances beyond our control

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5.2 Risk of Loss

All items purchased are at your risk once delivered to the shipping address provided.

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6. Returns and Refunds

Please refer to our separate Refund & Cancellation Policy for detailed information about returns, exchanges, and refunds.

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7. Intellectual Property

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7.1 Ownership

All content on this Website, including text, graphics, logos, images, and software, is the property of Vanakruti or its licensors and is protected by Indian and international copyright and trademark laws.

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7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

 

7.3 Restrictions

You may not:

• Reproduce, distribute, or display any content without written permission

• Use our trademarks or branding without authorization

• Modify or create derivative works from our content

 

8. User Content

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8.1 Reviews and Feedback

By submitting reviews, comments, or feedback, you grant us a perpetual, royalty-free license to use, reproduce, and display such content.

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8.2 Prohibited Content

You agree not to post content that is:

• Illegal, harmful, or offensive

• Infringes on intellectual property rights

• Contains viruses or malicious code

• False or misleading

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9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

10. Disclaimers

 

10.1 No Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

 

10.2 Limitation of Liability

To the maximum extent permitted by law, Vanakruti shall not be liable for:

• Any indirect, incidental, special, or consequential damages

• Loss of profits, data, or business opportunities

• Any damages exceeding the amount paid for the product or service

 

11. Indemnification

You agree to indemnify and hold harmless Vanakruti, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

 

12. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

 

13. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, acts of government, or other force majeure events.

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14. Governing Law and Jurisdiction

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14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

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14.2 Jurisdiction

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

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15. Dispute Resolution

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15.1 Grievance Officer

For any grievances, please contact our Grievance Officer:

• Name: Customer Care Manager

• Email: info@vanakruti.com

• Response Time: Within 48 hours

 

15.2 Resolution Process

We will attempt to resolve all disputes amicably. If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.

 

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of modified Terms.

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17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

 

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and Vanakruti.

 

19. Contact Information

For questions about these Terms & Conditions, please contact us:

Vanakruti
Email: info@vanakruti.com
Phone: +91 99717 00766
Address: Faridapur Inayat Khan Development Block Bithri Chainpur, Bareilly U.P. - 243123, India

 

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.